Terms and Conditions

Last updated: November 2025

These Terms and Conditions (“Terms”) govern your use of the Floorbell website, mobile application, and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms.

1. Use of the Service

You must be at least 13 years old to use the Service.
You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations.

You are responsible for:

  • Maintaining the confidentiality of your account information

  • Ensuring the accuracy of information you provide

  • All activity conducted under your account

2. User Accounts

To access certain features, you may be required to create an account and provide personal information.
You agree that the information you provide is accurate and up to date.

We may suspend or terminate accounts that violate these Terms or are used in a manner that harms or disrupts the Service.

3. SMS Notifications

By providing your phone number, you consent to receiving SMS notifications related to your Floorbell account and activity.

SMS notifications may include:

  • Account verification

  • System alerts

  • User-requested notifications

  • Important updates about activity within the app

You may opt out at any time by replying STOP.

Message and data rates may apply depending on your mobile carrier.

4. Acceptable Use

You agree not to use the Service to:

  • Send unsolicited or unauthorized messages

  • Engage in fraudulent, harmful, or abusive behavior

  • Violate the rights of others

  • Interfere with or disrupt the Service

We reserve the right to investigate violations and take action, including suspension or termination of access.

5. Intellectual Property

All content, trademarks, logos, and materials available on the Service are owned by Floorbell or its licensors.
Users may not copy, modify, distribute, or reverse engineer any part of the Service.

6. Third-Party Services

The Service may integrate with third-party services (such as Twilio for SMS delivery).
We are not responsible for the actions, policies, or performance of third-party providers.

7. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied.
We do not guarantee uninterrupted or error-free operation.

8. Limitation of Liability

To the fullest extent allowed by law, Floorbell is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted with the “Last updated” date at the top of this page.
Continued use of the Service after any changes constitutes acceptance of the updated Terms.

10. Contact Us

For questions about these Terms, you may contact us at:
Email: support@floorbell.com
Website: https://floorbell.com